RWTH Aachen University
Capabilities define competitive advantages an organization possesses, and attaining desired capabilities is a challenging task. This paper proposes to use reference models as a basis for the capability design, and it focuses on usage of the SCOR (Supply Chain Operations Reference) model for designing supply chain management capabilities. The paper outlines a method for the reference model based capability design. The method relies on the correspondence among concepts used in capability modeling and concepts used in the SCOR model. The capability is designed by selecting and combining appropriate process categories and metrics from the reference model.