A Retailers Guide to Getting Omnichannel Customer Service Right (Spanish)

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Provided by: Zendesk
Topic: Consumerization
Format: PDF
Omnichannel retailing creates opportunities but it’s also raising expectations for seamless customer service on all channels. Download this guide from Zendesk to see how you can evaluate your current service and choose the right people, processes and systems to give your customers the service they want.
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