A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Given everything from new devices and security concerns to increasingly tech-savvy end users and the costs of supporting a sprawling infrastructure, there’s no denying the growing
complexity of the IT landscape.
But there’s good news, according to an exclusive survey by IDG Research: Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
Subscribe to the Developer Insider Newsletter
From the hottest programming languages to commentary on the Linux OS, get the developer and open source news and tips you need to know. Delivered Tuesdays and Thursdays