International Journal of Information and Electronics Engineering
Business Process Management (BPM) is currently being seen as the best way to facilitate process improvements. Since this concept is mainly a multidisciplinary subject, success in implementing requires considering various factors. In this paper, first seven success factors were explored through qualitative meta-synthesis based on previous studies; then a success model for presenting the effect of these major factors on BPM implementation is expanded. The identified factors categorized around strategy, people, optimization and process management, process architecture, IT architecture, project management, standards and measurements.