A Sustainable Reverse Supply Chain for Customer Requirement Fulfillment

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Provided by: Growing Science
Topic: E-Commerce
Format: PDF
In this paper, the authors study a reverse supply chain consists of three layers of the supply chain including suppliers, producers and customers by considering customers' requirements. In the customer layer, they analyze the customer's data to identify and fulfill their needs by collecting a list of customers' views into consideration. In this case, the proposed model analyzes the customers view in the three areas of transport, production and quality and it uses the coding system for getting customers' opinions.
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