University of Tuzla
Now-a-days, the networks that enterprises operate in become increasingly complex. There are many reasons for this. Among others the authors can refer to more advanced user needs, upward tendency toward specialization, changing customer demands, higher customer satisfaction criteria, advancement in Information and Communication Technology (ICT), globalization of markets and manufacturing, increasing competitiveness, exposure to a bigger audience, etc. In fact, collaboration of different enterprises to co-produce a product or service is nothing new, however, here in this paper; they focus only on those business collaborations which are facilitated by ICT.