Strict regulations force companies in the financial services industry to keep all their communication –including internal emails, marketing emails, copies of written, telephone or in person communication with clients and copies of several other data resources as mandated by the regulatory authorities – for an average period of 10 years.
These collections are tremendous: an organization of 15.000 employees will have accumulated over 100TB of email alone in a 10-year period. As the annual accumulation of email continues to double every 18 months, this amount will continue to grow.
So how then do you respond to a regulatory request from one of the regulators asking to show who knew what, when, why, and are there other similar situations?