Aiding Compliance Governance in Service-Based Business Processes

Assessing whether a company's business practices conform to laws and regulations and follow standards and SLAs, i.e., compliance management, is a complex and costly task. Few software tools aiding compliance management exist; yet, they typically do not address the needs of who is actually in charge of assessing and understanding compliance. The authors advocate the use of a compliance governance dashboard and suitable root cause analysis techniques that are specifically tailored to the needs of compliance experts and auditors.

Provided by: University of Trás-os-Montes and Alto Douro Topic: CXO Date Added: Dec 2010 Format: PDF

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