An Approach to Fusion CRM Adoption

Provided by: TCR Engineering Services
Topic: Enterprise Software
Format: PDF
Many enterprise customers are investing time and effort to evaluate how next-generation Oracle enterprise applications will change interactions with internal and external stakeholders. This is particularly true for enterprises that are using the Apps Unlimited platform, which includes Siebel, PeopleSoft and JD Edwards (JDE). Built to work with diverse platforms, Oracle Fusion Customer Relationship Management (CRM) automates business processes while protecting the enterprise's investments in existing CRM infrastructure. It simultaneously delivers new capabilities like embedded business intelligence and customization through configuration. Oracle's Fusion CRM improves the way sales professionals work, delivers business insights, and provides sales representatives with the information they need to make informed decisions.

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