International Journal of Computer Science Issues
One concern in ERP customization is the matching of ERP features with the organizations' requirements. An approach to achieve this more efficiently than with the traditional similarity measures consist in reusing generic domain knowledge. However, except for a case study, this claim has never been substantiated before. This paper reports the first of a series of controlled experiments aimed at evaluating the efficiency of reusing generic domain knowledge in the matching activity. The experiment showed that starting at the generic domain level is always more efficient than starting directly at the specific level, and this whether the domain knowledge is provided or constructed on the fly.