International Journal of Computer Applications
Evaluation of Quality of Experience (QoE) for web browsing is a challenging topic as it involves many different factors related to human as well as technical issues. To understand such a large number of human and technical metrics is both difficult and tricky. This paper is to propose and develop a new QoE assessment approach based on a comprehensive set of key metrics for web browsing. The paper starts by evaluating each metric related to users' score before integrating them all into the assessment. Then, the proposed QoE assessment of Web based services uses a comprehensive set of metrics in order to construct a full and detailed understanding of users' experiences in a web based service environment.