Institute of Research and Journals (IRAJ)
With the rapidly developing information technology, institutions store the most important data in digital storage. This information is the most important data sources to create the company's institutional knowledge. All information obtained by the company is the company's know-how. There are many workflow process such as reducing the cost, improving the quality of products and services offered by the company, ensure the efficiency, satisfying the expectations and demands of customers. There are several open source applications to manage each of these workflow processes and these applications produce qualitative or quantitative data.