University of Strathclyde
Information Technology (IT) support in the manufacturing sector has reached a watershed with digital components beginning to permeate all products and processes. The classical divide between \"Technical\" IT and \"Business\" IT begins to blend more and more. Data from design, manufacturing, product use, service, and support is made available across the complete product lifecycle and supply chain. This goes hand in hand with the diffusion of sensor and identification technology and the availability of relevant information streams on the customer side - leading to unprecedented amounts of data.