An ITIL eBook That is not Boring Your Pain Free guide to ITIL and Service Strategy

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Provided by: ServiceNow
Topic: Software
Format: PDF
The only thing standing between you and learning all about the IT Infrastructure Library (ITIL for short) is learning to speak the language. The phraseology. The fuzzwords. Let’s start with a basic definition and then break it down into five stages. That’s right, five stages you can count on one hand, so you’ll implement ITIL in no time.
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