Anticipate, engage and deliver exceptional web experiences

IBM Customer Experience Suite and IBM Intranet Experience Suite help organizations delight customers through a consistently exceptional web experience and empower employees with the social business tools they need to drive better business results. IBM Customer Experience Suite features rich, integrated capabilities for managing web content, real-time social communications, robust customer and commerce self-service capabilities, business analytics and mobile device delivery. IBM Intranet Experience Suite enables socially infused web experiences through which employees can easily find and share relevant information across multiple platforms and diverse geographies and within the context of business applications.

Provided by: IBM Topic: Data Management Date Added: Jan 2013 Format: PDF

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