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Automated Trouble Ticket Tool

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  • Provided by TechRepublic Premium
  • Published September 14, 2004
  • Topic TechRepublic Premium
  • Format Excel
Manage help desk calls easily with this VBA-driven Excel workbook. It offers forms for opening and updating tickets, printable statements for record keeping, and a report feature. This version fixes a member-reported problem with the update functionality.

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