Most people are not well-trained performance engineers, but everybody knows how to ask a question.

To improve service quality in the eye of the customers, up-to-the-minute information on system health and business KPIs need to be available to customer service reps, PR and marketing specialists, business analysts, software developers and architects, and executive management across the board.

A software intelligence solution that holds actionable insights about recent and current problems, their causes, and their impacts on users and the business is well suited for a new and convenient human user interface.