Computer Science Journals
In modern enterprises, customer data is valuable for identifying their behavioral patterns and developing marketing strategies that can align with the preferences of different customers. This paper is to develop a framework that promotes the use of Kinect sensors for big data analytics on customer behavior analysis. Kinect enables 3D motion capture, facial recognition and voice recognition capabilities which allow analyzing customer behaviors in various aspects. Information fusion on the network of multiple Kinect sensors can achieve enhanced insight of the customer emotion, habits and consuming tendencies.