Big Picture Global Survey: Dual Perspectives on ITaaS

This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. .Find out more…

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Quality assurance refers to the processes being used to manage the project and to build the deliverables. This is in contrast to quality control, which refers to the activities used to create the deliverables. Because you are not responsible for the creation of the deliverables (quality control), you need to be comfortable that the outsourcer ...

The list of advantages to cloud computing include lowered operational costs, greater technological flexibility and the ability to rapidly implement new systems or services. Gains in business continuity are an especially noteworthy attraction to cloud services, which operate via remote systems that remain running in the event of a local disaster, such as a hurricane ...

Business intelligence and data analytics give tech decision makers a clearer idea of how well their companies are running and whether they’re meeting goals. Because BI incorporates data from across the enterprise — revenue operations, sales, supply chain and logistics — its insight is beneficial in areas such as customer profiling, customer support and market ...