BPM Implementation Critical Success Factors: Applying Meta-Synthesis Approach

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Provided by: University of Teesside
Topic: Big Data
Format: PDF
The improvement of business processes has been recently emerged as one of the top business priorities for IT managers, and Business Process Management (BPM) is currently being seen as the best way to facilitate process improvements. The challenges of BPM implementation have been widely cited in the literature but research on the critical factors for initial and ongoing BPM implementation success is rare and fragmented. The aim of this research is to elicit and categorize success factors that influence BPM implementation.
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