Building a Business Case for Service Management & Automation

In this webinar, guest speaker Senior Analyst Stephen Mann of Forrester Research Inc. will share research, real world stories, and tips to help you articulate a business case to secure and sustain funding for your SMA initiatives.

Learn how to improve staff productivity, reduce operational costs and increase the quality of services.

Provided by: ServiceNow Topic: Project Management Date Added: Oct 2013 Format: PDF

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