One of the fundamental changes that digitalisation has brought about is a rewriting of the rules of collaboration, one of the cornerstones of enterprise ICT investment. There is now a broad realisation that simply equipping every single knowledge worker with collaboration tools is not enough to produce results by itself. Collaboration, to have value or make a significant impact for any business, must have a specific purpose, an outcome that touches directly upon a business process. As such, MNCs are now focusing on injecting collaboration into the heart of high-value business processes like sales, marketing, partner engagement, and the supply chain. Digitalisation is driving collaboration to the next strategic level. Download this ovum report today and learn the main business challenges that multinationals are facing when it comes to their collaboration strategy.