Business Intelligence and Customer Relationship Management

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Provided by: ITI International Team for Implantology
Topic: Big Data
Format: PDF
Business Intelligence is a concept of using information technology as a tool for achieving the competitiveness of businesses, the perception of risk that occurs in the environment within the firm, and the possibility of action. Complementary use of CRM systems and Business Intelligence, provides a holistic approach to customers who include improvements in customer profiling, simpler detection value for customers, measuring the success of the company in satisfying its customers, and create a comprehensive customer relationship management.
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