In this paper, the author describes a company’s Business Intelligence journey. It documents a number of the Business Intelligence “Best practices”. The value of these “Best practices” is validated through the company being awarded the Gartner Business Intelligence Award of Excellence. In terms of Business Intelligence maturity Compack can be mapped to the Information Collaboration stage of the ASUG Business Intelligence Maturity Model. This paper provides a resource to companies attempting to understand how to maximize their Business Intelligence benefits and includes a Business Intelligence Value Scorecard. Compack has a very clear role for how Business Intelligence can support their overall corporate performance.