University of Koblenz-Landau
Business operations involve many factors and relationships and are modeled as complex business process workflows. The execution of these business processes generates vast volumes of complex data. The operational data are instances of the process flow, taking different paths through the process. The goal is to use the complex information to analyze and improve operations and to optimize the process flow. In this paper, the authors introduce a new visualization technique, called VisImpact that turns raw operational business data into valuable information.