Business Process Personalization Through Web Widgets

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Provided by: Institute of Electrical and Electronics Engineers
Topic: Big Data
Format: PDF
Widget aggregators such as iGoogle and Netvibes are broadly adopted by the mass market. They enable end-users to personalize their environment with their preferred services (Widgets). However, the usage in an enterprise context is not yet investigated. In this paper, the authors firstly show that in addition to personalization capability, the integration of business processes should be considered. Secondly, they propose a new Widget aggregator that enables the end-user to personalize a business process by chaining Widgets according to his/her needs and habits. Thirdly, they introduce a new approach for specifying an end-user process; an approach which enables even ordinary end-users, without computing skills, to define their processes. Finally, they validate these concepts by implementing and testing a prototype.
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