National Central University
BPR has long been widely recognized as a required precedent step as well as a critical successful factor for the implementation of ERP systems. This paper first assumed that there exists a cause and effect relationship between BPR processes and ERP benefits. The benefits brought by the quality of implementing BPR will drive major cost savings and operational efficiencies and increase the speed and quality of production. For evaluating the quality of implementing BPR, the generic BPR assessment framework originally developed by the Accounting and Information Management Division of US government was adopted. The adopted framework includes the following three dimensions: the organization's decision to pursue reengineering, the situation of new process development, project implementation and results.