Business Process Reengineering Implementation: An Investigation of Critical Success Factors

Intense world-wide competition has forced organizations to reengineer their old fashioned processes to achieve new heights of success. However, Business Process Reengineering (BPR) implementation is a difficult task and many organizations have failed to achieve the expected results. Consequently, the present study attempts to throw more light to the subject. Through a comprehensive review, Critical Success Factors (CSFs) that influence the success of BPR programs are identified. Then, using a DEMATEL methodology, these CSFs and the causal relationships among them are analyzed.

Provided by: Islamic Azad University Topic: Big Data Date Added: Jan 2013 Format: PDF

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