Business Process Simulation: An Alternative Modelling Technique for the Information System Development Process

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Provided by: Brunel University
Topic: Big Data
Format: PDF
This paper discusses the idea that even though Information Systems Development (ISD) approaches have long advocated the use of integrated organizational views, the modeling techniques used have not been adapted accordingly and remain focused on the automated Information System (IS) solution. Existing research provides evidence that Business Process Simulation (BPS) can be used at different points in the ISD process to provide better integrated organizational views that aid the design of appropriate IS solutions. Despite this fact, research in this area is not extensive; suggesting that the potential of using BPS for the ISD process is not yet well understood.
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