This IDC study details the business benefits of using AutoCAD Map 3D and Autodesk MapGuide Enterprise in utilities, telecommunications, and government. The author's intent is to provide information useful to decision makers who are considering solutions for reducing costs and improving process efficiencies within their information systems. This information is timely in light of economic and organizational trends emerging in postrecession recovery. While the recovery process will be complex, the basic dynamics are simple. In a recession, customers question existing processes and cut all but essential elements. As economic conditions improve, users have a fresh appreciation of what is possible with less.