Change Governance in a BPM and SOA Environment: Smart Work in the Smart Enterprise

Provided by: IBM
Topic: Enterprise Software
Format: PDF
A recent example of how business-led change can lead to chaos is the case where an Internet store accidentally capped everything at a price of $49.95 and lost $1.6million in a matter of hours before the error could be detected and corrected. No one is disputing that business agility is an imperative for most modern enterprises, nor that more control needs to be placed directly in the hands of the business; only the more the authors move in that direction, the more critical change governance becomes.

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