Characterising the Knowledge Approach of a Firm: An Investigation of Knowledge Activities in Five Software SMEs

An organization's ability to successfully compete in a changing market place is contingent on its ability to manage what it knows, in order to serve the objectives of the firm. While it has been argued that due to their size, Knowledge Management (KM) is not a concern for smaller organisations, in the current economic climate, it is expected that a more formalised approach to KM allows the company to seize opportunities as they arise, and deal with environmental uncertainty more effectively. In view of this, the objective of this study was to devise a classification of Knowledge Activities (KAs) which facilitates the exploration of a Small to Medium Sized Enterprises (SMEs) in terms of the type and extent to which knowledge is managed.

Provided by: Academic Conferences Topic: SMBs Date Added: Jan 2012 Format: PDF

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