Classifying Personalization Constraints in Digital Business Environments Through Case Study Research

To aid professionals in the early assessment of possible risks related to personalization activities in marketing as well as to give academics a starting point to discover not only the opportunities but also the risks of personalization, a 'Classification Scheme of Personalization Constraints' is established after the analysis of 24 case studies. The classification scheme includes three dimensions: origin (internal, external), subject (technological, organizational) and time (data collection, matchmaking, delivery) and describes the different obstacles with which companies are confronted when implementing personalization activities.

Provided by: The Schwa Topic: Big Data Date Added: Jan 2013 Format: PDF

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