Implementation of the business process management concept at universities has crucially contributed to abandoning traditional and introducing innovative processes in recent years. In particular, information technologies serve as not only means of automation but also a method of altering the approach to conducting business operations. Information technologies either facilitate or hinder the use faster, better and more cost-effective solutions for implementing business processes. This paper analyses the possibility of supporting business processes in universities’ external collaboration with cloud computing technologies, and their influence on the process’ input-output data quality dimensions.