Combining Social Web and BPM for Improving Enterprise Performances: The BPM4People Approach to Social BPM

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Provided by: ACM
Topic: Social Enterprise
Format: PDF
Social BPM fuses business process management practices with social networking applications, with the aim of enhancing the enterprise performance by means of a controlled participation of external stakeholders to process design and enactment. This project centered demonstration paper proposes a model-driven approach to participatory and social enactment of business processes. The approach consists of defining a specific notation for describing Social BPM behaviors (defined as a BPMN 2.0 extension), a methodology, and a technical framework that allows enterprises to implement social processes as Web applications integrated with public or private Web social networks.
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