Configurable Services in the Cloud: Supporting Variability While Enabling Cross-Organizational Process Mining

Provided by: Eindhoven University of Technology
Topic: Cloud
Format: PDF
The Software-as-a-Service (SaaS) paradigm is particularly interesting in situations where many organizations need to support similar processes. For example, municipalities, courts, rental agencies, etc. all need to support highly similar processes. However, despite these similarities, there is also the need to allow for local variations in a controlled manner. Therefore, cloud infrastructures should provide configurable services such that products and processes can be customized while sharing commonalities. Configurable and executable process models are essential for realizing such infrastructures.

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