Conflict Resolution: Resolving Conflict Rationally and Effectively

Provided by: Mind Tools
Topic: Software
Format: HTML
In many cases, conflict in the workplace just seems to be a fact of life. Everyone has seen situations where different people with different goals and needs have come into conflict. And everyone has seen the often-intense personal animosity that can result. The fact that conflict exists, however, is not necessarily a bad thing: As long as it is resolved effectively, it can lead to personal and professional growth.

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