Connected Field Service

Provided by: Microsoft
Topic: Internet of Things
Format: PDF
Transform your manufacturing business with solutions that connect people, data, and equipment to deepen customer loyalty and deliver profitable field service operations.

Download this e-book to learn how companies like yours are using cloud technologies like the Internet of Things (IoT), augmented reality (AR), Microsoft Dynamics 365 for Field Service, and advanced analytics to drive revenue growth, optimize processes, increase productivity, and improve customer experiences. You’ll also discover how to:
  • Move your organization to a proactive, predictive service model using AR and the IoT to reduce costs, predict equipment failures, accelerate repairs, and recommend systemic prevention measures.
  • Use advanced analytics and data insights to reach your customers with better, more relevant equipment recommendations—increasing customer satisfaction while identifying key cross-sell and upsell opportunities.
  • Reduce downtime and lower dispatch costs by connecting your employees with the devices and data they need to be productive.

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