National Kaohsiung First University of Science and Technology
Recently, the importance of Information Technology (IT) for effective Knowledge Management (KM) activities has been stated. Effective KM projects alone cannot lead to success without the support of IT, and vice versa. Thus aligning proper IT and KM strategies to fit the business strategy is the key to reducing costs, which in turn leads to higher performance. Drawing on the concept of strategic alignment, the authors proposed a KM Strategic Alignment Model (KMSAM) wherein business strategy, KM strategy and IT strategy coexist.