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Contact Centre Evolution : The Changing Face Of Customer Contact

The Contact Centre is a strategic business asset that has a major influence on your customers’ experience. Getting it right can aid business development, improve customer satisfaction and enhance your reputation in the market.

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Discover the secrets to IT leadership success with these tips on project management, budgets, and dealing with day-to-day challenges. Delivered Tuesdays and Thursdays

Resource Details

Provided by:
IPSolutions
Topic:
CXO
Format:
PDF