Businesses are adopting SaaS applications at a rapid rate. But while the benefits of SaaS are numerous and proven, the model comes with inherent risks to the end-user experience and presents new challenges for IT. Central to these challenges is a loss of control over the hosting infrastructure, meaning traditional IT monitoring solutions are ill-equipped to handle SaaS solutions. This leaves IT with inadequate troubleshooting tools and inefficient processes for determining the root cause of performance bottlenecks and user-impacting issues.
Read this eBook from Riverbed to explore:
- The trouble with troubleshooting SaaS apps and ensuring consistent user experiences
- The reality of SaaS vendor SLAs and why they don’t tell the entire performance story
How to take back control of SaaS apps and validate their impact on the business with end-user experience monitoring