As more and more customers rely on cloud computing, providers need to be prepared to tackle the challenges that are inherent to widespread cloud adoption and optimize their service performance. Achieving an optimal level of performance isn’t simple. It’s a multifaceted challenge, and Cloud Service Providers (CSP) has many customer requirements to meet.
Providers must be able to demonstrate proven and auditable processes and expertise on security, data privacy and compliance to satisfy enterprise customers. This eBook is looking at a strategy for superior service delivery.