AI/ML functionality for root cause analysis and automated resolution, IoT containment, and locationing remain critical components for wired and wireless LANs. Infrastructure and operations leaders should use this research to assess vendor hardware and software capabilities across six use cases.

• All vendors serving this market can provide the needed functionality for basic connectivity needs, yet capabilities can vary significantly for network application services such as policy enforcement, network management and assurance, and locationing.
• The use cases behind leveraging analytics with AIOps functionality span from optimization and analysis of network performance, to service quality management, self-healing capabilities, and better security.
• The convergence of “traditional” IT and building automation networks has increased the number of IoT devices that organizations have to manage. This makes lack of IoT device visibility a pressing issue for enterprises.