Crossing the Chasm Between the Real World and Business Process Management
Half-value periods of competitive advantages shrink and competitive edges need to be adjusted permanently. Agile business processes are hence needed. While agility is a core challenge in today's competitive business, software based business process modeling and execution approaches often refer to strict and inflexible formalization. Complementary, the authors propose an extension of the business process model by integrating information from the internet of things to increase flexibility. Along with orchestration tools and knowledge worker support, new dimensions within the data and the business process model are supposed to significantly improve business process management.