Customer Engagement, Business Value: How to Deal with the 21st Century Customer

In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who’s done it well? Who hasn’t?

In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st century.

Resource Details

Microsoft logo
Provided by:
Microsoft
Topic:
E-Commerce
Format:
Videos