Customer Engagement, Business Value: How to Deal with the 21st Century Customer

In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who’s done it well? Who hasn’t?

In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st century.

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Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You’ll receive primers on hot tech topics that will help you stay ahead of the game. Delivered Weekdays

Resource Details

Microsoft logo
Provided by:
Microsoft
Topic:
E-Commerce
Format:
Videos