Implementing a CRM solution to manage customer relationships, as well as the data and information associated with them, is a big step, but it is definitely a step in the right direction.
So, How do you know which kind of CRM solution is right for your business?

In this e-book, we will explain the two basic types of CRM, dish up some food for your thought when it comes to the pros and cons of each, and finally, give you a handy little worksheet to help you sort is all out.