Decision Support Based on Process Mining

Provided by: Eindhoven University of Technology
Topic: Big Data
Format: PDF
Process mining techniques allow for the analysis of business processes based on event logs. For example, the audit trails of a workflow management system, the transaction logs of an enterprise resource planning system, and the electronic patient records in a hospital can be used to discover models describing processes, organizations, and products. Moreover, such event logs can also be used to compare event logs with some apriori model to see whether the observed reality conforms to some prescriptive or descriptive model.

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