In the past few years, the IT landscape has seen many profound changes and evolutions fueled by a combination of vendor innovation and seemingly unstoppable data growth.

ESG research confirms that the volume of data and the evolving cybersecurity landscape are key IT complexity drivers, along with new data security and privacy regulations.

These combine to form the perfect storm against a backdrop of IT and digital transformation. Another trend that is fundamentally affecting how IT supports business objectives and mandates is the cloud. Its usage is ubiquitous, with 94% of IT professionals currently reporting use of public cloud services, and most remaining on-premises workloads seen as cloud candidates over the next five years.

Cloud infrastructures and services have also become strategic tools for IT that provide a fertile ground to run mission-critical processes.

Mission-critical applications are also on the rise, especially in the cloud, with over a quarter of mission-critical applications reported to be on IaaS and 32% in SaaS environments.

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