Queen's Printer for Ontario
Developing Information Technology (IT) strategy that supports and is supported by business strategy is critical for generating business value in today's organizations. In the face of rapidly changing business conditions and continuously evolving IT, however, organizations have yet to learn how to develop an effective IT strategy. To explore and understand the issue, the authors conducted a research using focus group methodology. The results from their research suggest that there are five critical success factors that organizations must consider. The research also identifies five practices and the challenges faced while developing an effective IT strategy.