International Journal of Scientific & Technology Research
Today, the general business environment is inundated with a plethora of challenges that can spur only those businesses sound strategies have chances of surviving the competition. The higher education landscape is facing fierce competition from some institutions that have introduced duplicate or differentiated educational programs and courses. Knowledge Management (KM) plays an indispensable role of acting as a precursor to attaining a more comprehensive and sustainable competitive advantage. It is imperative therefore that each and every organization takes as a necessary step, self-reflection and audit areas of its gain and those that require redemption and correction.